NOVUS Glass Guarantee

NOVUS Glass guarantee its repairs will not crack further and will pass WOF/COF inspections for as long as you own the vehicle.

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NOVUS TTC Logos

Chip In with NOVUS

NOVUS is teaming up with Trees That Count to ensure a greener future. Every job helps plant native trees around New Zealand.

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AGSA

Adhering to The AGSA Standard aims to ensure the safest practices, products and processes for the Replacement and Calibration of New Zealand road vehicles requiring automotive glass damage remediation

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Insurance Specialists

NOVUS Glass are a preferred supplier to all major insurance companies and provide a comprehensive claim process

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Locally Owned & Operated

NOVUS Glass guarantee its repairs will not crack further and will pass WOF/COF inspections for as long as you own the vehicle.

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Chip In With NOVUS

NOVUS is teaming up with Trees That Count to ensure a greener future. Every job helps plant native trees around New Zealand.

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NOVUS team planting trees

Testimonials

  • Novus glass Penrose have some of the best customer service I have come across. Fast and helpful on email and extremely helpful and professional in person. They are definitely experts and very efficient and customer focussed. I would highly recommend. Thank you.

    thumb Rebecca
    February 15, 2024

    Good service, and responded quickly to a small query on the job done.

    thumb Mike Keech
    January 16, 2024

    Very happy with their service and can do attitude. Kept me informed throughout the process.

    thumb Roshyn Lyons
    January 9, 2024
  • Windscreen change through insurance. Very efficient and friendly staff.

    thumb Kirsty Gray
    January 9, 2024

    Intially tried booking online, it said I couldn't come in for days.... Rang reception, she fitted me in quickly and efficiently. The Irish(or Scottish) guy fixing the chip explained the workings beautifully and even cleaned my filthy windows and hey presto I was out of there, job sorted. The best service, it's a very rare thing these days! Thanks Novus team.

    thumb didee evans
    December 23, 2023

    Big thank you to the Novus team for the prompt and efficient help! On the 28th day of November, I experienced a broke in my car. I was very distressed and frustrated. I am very grateful to the Novus team for arranging the window glass for my car and fixing it on the same day. It was such a huge help and relief after this horrible experience with the burglars.

    thumb Natalia Nesterova
    December 23, 2023
  • Cannot be happier! We dropped off the van after business hour (contactlessly) and the windscreen replacement was done at 10am next day! Wow. Seamless process and great efficiency! Thanks you for getting us back at work so quick and easily!

    thumb Kenneth Leung
    December 23, 2023

    excellent service, friendly efficient , they go out of their way to help which is very refreshing, i had dealings with about 4 staff member all of the very friendly and helpful what a great team thanks

    thumb m s
    December 23, 2023

    Best staff, best service in Auckland! Always look after me.

    thumb Ben Hogan
    December 23, 2023
  • Rate these guys, The Best of the Best. Phoned up at 12pm, got a call back within 2min to say they have the required window on the shelf, and you can bring vehicle in at 2 or 330pm today. Arrived at 330pm, they said it would be about 1.5hrs, it only took an hour and quarter. ABSOLUTELY OUTSTANDING SERVICE. 💯 😊😊

    thumb Lionel Stanners
    November 23, 2023

    I just had Alex come out to repair my windscreen. He was really helpful, quick and did an excellent job. As far as great customer service his was a text-book example that Novus should be incredibly proud of.

    thumb David Penny
    October 23, 2023

    Quick and friendly windscreen is great

    thumb Michael O'Donnell
    October 23, 2023